Warranty Photo


In order to process a warranty claim, you'll need to provide your proof of purchase (either by forwarding the email or sending a photo of your physical receipt) as well as a photo highlighting the issue you experienced with your case. Here's exactly what we'll need and an example:

 

1. Full Name

2. Todays Date

3. Date of Purchase

4. The issue that you experienced with arrows pointing to the problem area(s)

5. Your Signature

 

Your product photo, as well as proof of purchase, should be sent to our support team at warranty+turtlecell@digitaltreasures.com

 

Thanks!